Summary
Led comprehensive product development and operational strategies for a pre-launch platform, driving core feature design, technical integrations, and user engagement initiatives.
Highlights
Designed and prototyped core product surfaces, including calendar, booking, checkout, and user profile pages within Figma, shaping foundational user experiences.
Integrated and maintained a robust tech stack, including Builder.io, Contentful, Stripe, Twilio, Zoho, analytics, and CRM platforms, to streamline operations and enhance product functionality.
Spearheaded customer interview and feedback cycles, translating direct user insights into detailed product specifications to guide development.
Automated outbound processes, enriching leads, establishing cold email flows, and developing lightweight CRM workflows to enhance outreach efficiency.
Managed diverse responsibilities spanning Quality Assurance, customer support, and executing mini-growth-hack experiments to optimize product adoption and user satisfaction.